Bose to shutter all stores in North America, Europe, Japan, and Australia; Payless is planning a return to the U.S. market; how much do millennial, Gen-Z consumers actually care about privacy?

Explore the consumer shifts impacting the retail industry at large, the difference between millennial, Gen-Z and older consumers, and why in-store technology must be woven into the fabric of the experience.

We hear from Tony D’Onofrio, Ricardo Belmar, Paul Lewis and Doug Stephens about their key takeaways from this year’s Big Show.

Amazon widens it’s global reach, Pier 1 Imports store closings, 2020 brand predictions