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Retail Rundown – Dec 9, 2019 – with guests Bob Phibbs and Mike Wittenstein

Black Friday Cyber Monday breakdown, retail winners and losers, will BOPIS be the next mass retail adoption?

Head of Customer Research at Zappos, Alex Genov

We explore Zappos’ exceptional customer service culture, the power of transparency and trust, and why it’s imperative that retailers get to know their customers at an individual level.

CEO and Co-Founder of Metamorphosis Partners, Co-Founder of Pet Coach, Brock Weatherup

Join us as we explore subscription models and digital disruption within the pet industry, the evolving needs of American pet guardians, and the future of telemedicine for pets.

Retail Rundown – Nov 25, 2019 – with guests Laura Heller and Trevor Sumner

Teen’s luxury wishlists, Warby Parker’s move into contacts, Tupperware and holiday pop ups.


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