Starbucks’ Mobile Pick Up stores, JCPenney’s experience-focused strategy, and what’s in store for the future of Black Friday.

Join us as we explore the core differentiators in building a great D2C company, the importance of post-purchase management, and why Fung Capital made the switch from investing in retailers to investing in retail technologies.

Nordstrom’s New York flagship, LVMH’s Tiffany proposal, Amazon drops grocery delivery fees for Prime members

Explore the transformation of Britain’s High Street, the key KPI’s today’s retailers should be examining, and how a potential Brexit could impact Britain’s consumers