In this episode, host Mina Fader discusses this year’s back-to-school shopping season with guests Mary Rodgers and Ron Thurston
In this episode, Margo Kahnrose joins us to discuss Panera’s swim suits along with the brand stunts that have seen real results—and the ones that have fallen flat.
Coveo’s Brian McGlynn reveals how every day retailers can compete with commerce giants like Amazon—and the tools they’ll need to do it.
In this episode, guest host Cathy Hotka discusses the changing role of the in-store associate with guests Connie Cartmill and Jack Bennett
One Door CEO Tom Erskine and retail consultant and author Andrew Smith give us the skinny on the history of store merchandising, planograms, and why retailers need to modernize their visual merchandising strategies…
In this episode, guests Marc Babin and Ricardo Belmar discuss Bed, Bath & Beyond’s recent turnaround efforts and break down the key characteristics of successful physical retailing in the post-COVID future
In this episode, you’ll hear commentary from several NRF Retail Converge participants including PepsiCo, Nudge, SimpliField, Adlucent and Unode50.
In this episode, host Jeff Roster is joined by Tom Litchford, Global Head of Retail at AWS. Together they explore the current state of retail and the critical role of cloud technology, understanding the post-pandemic shopper, and the new retail culture of innovation
In this episode, we discuss what it means to be an agile store. We also examine some of the biggest pressures facing retailers when it comes to operational agility and why is it so difficult for some retailers to make quick shifts
Nikki Kaufman shares her journey to co-founding CAMP, how the high-touch retailer pivoted during the pandemic with innovative digital experiences, and what’s next for this family-friendly company
In this episode, we examine the unpredictability of the supply chain and the actions businesses must take to become more efficient and agile
In this episode, we discuss the evolution of retail over the last year and how the move to digital has led to the democratization of commerce
Matt Alexander shares his journey to co-founding Neighborhood Goods, his insights for DTC brands and what Neighborhood Goods is doing to help brands hard-hit by COVID-19
In this episode, we discuss our outlook for summer + news on stores dropping mask mandates, sports venues opening back up and how AiFi is bringing autonomous stores to the Indy 500
In this episode, we discuss our key takeaways from the Shoptalk Meetup for Women and share results from a survey we conducted with women in business
In this episode, we spoke with Faisal Masud and Jeff Roster about Amazon’s revenue growth during the pandemic as well as the rise of headless commerce and how it can help retailers level the playing field with Amazon
We spoke with Christopher Breen about the value proposition of a DTC brand in retail, why merchandising is so important and how it helps brands like Public Goods own their narrative. You’ll also hear about Public Goods’ new wholesale store and what it’s trying to accomplish by working directly with retail and hospitality buyers
In this episode, we spoke with Brandon Brown about building and managing influencer relationships on social platforms including TikTok. You’ll hear what Brandon thinks of Nerf’s new “CTO” role and his key tips for running viral influencer campaigns
Charlie Chanaratsopon shares his journey as an entrepreneur, his insights for e-commerce merchants, and his key predictions for the future of digital real estate
We discuss how a well-designed, innovative customer experience can be transformative for retailers and the ways in which aligning the customer’s personal brand with the retailer’s brand can engage shoppers and build lasting relationships with the next generation of consumers
In this episode, we sat down with Mark Smith, President of Kitewheel, to discuss the company’s recently released report titled “How to Survive The Latest Retail Apocalypse”
Guests Gautham Vadakkepatt and Jeff Roster join host Ricardo Belmar to discuss the role of academics in retail and how they are helping to create “new knowledge” for the next generation of retail innovators
Guests David Wilkinson and Britt Mills join host Julia Raymond Hare as they examine the state of physical retail and opportunities for emerging DTC brands
Now a year into the COVID-19 crisis, the world has watched as the grocery industry continues to prove its resilience, most notably through the rollout and adoption of same-day pickup and delivery services
We’re joined by The Economist’s Schumpeter columnist Henry Tricks to explore The Economist’s special report “The Retail Renaissance: The Future of Shopping”
We explore how in-store touch technology thrived during a global pandemic. the ways consumers are changing, what retailers can do now to prepare them for the next 3-5 years, and what he thinks the ideal post-pandemic retailer…
Is Target aiming to reinvent the mall? In this episode, Guests Justin Abrams and Raymond Riley discuss Target’s 2020 gains and what small and mid-size retailers glean from their success
In this episode, we discuss allegations that Amazon favored big sellers on its India platform, as well as Standard Cognition’s recent round of funding and Facebook’s current news debacle in Australia
In this episode, we discuss Best Buy’s digital transformation, retail’s new physical estate and the post-pandemic retail landscape
In this episode, we explore Gen Z as we take a deeper look at their purchases, preferences, and the retail campaigns making waves on TikTok
Carol Spieckerman sits down with Simbe Robotics CEO Brad Bogolea, to discuss what’s ahead for retail robotics
Join us as we explore actionable insights retailers can gain from their consumer and sales data
Hear how autonomous stores will transform the retail landscape and why, in the not-so-distant future, shopping brick-and-mortar will take less time than an episode on Netflix
RETHINK Retail’s NRF: Chapter One Special: Featuring insights from Nedap Retail, Oracle, Quorso, and Reality Interactive
The world is changing all around us — and retail is too. In this episode of the Retail Rundown, we talk to e-commerce expert and President of Profitero Sarah Hofstetter on the big opportunities for digital retail.
With a return to stores on the horizon, guests Ricardo Belmar and Trevor Sumner discuss how retailers can reinvent their store experience beyond curbside pickup.
RETHINK Retail’s 2021 Predictions Special: Featuring insights from John Boline, Dan Goldman, Courtney Hawkins, Wolfgang Hoffmann, and thought leaders from AiFi, Level 10, and Zebra Technologies
We take a deeper look at connected experiences and the digital tools that are transforming the luxury retail industry into a place where shoppers can touch, sense, smell and dream bigger and bolder than ever before…
RETHINK Retail’s Year in Review Special. Join us as we rundown the year with clips from episodes past. Featuring commentary from Ricardo Belmar, Carol Spieckerman, AJ Mak and Chris Ressa.
Dec 07, 2020: BFCM results, Neiman Marcus launches virtual gift finders/curbside Santa, Sephora and Kohl’s partner up
We take a deeper look at the APAC region, with a particular focus on China, the new Chinese luxury consumer, and the impact this region will have on the global luxury market
Hear how brands and retailers are approaching marketplaces, strategic insight for the now and predictions for the future of commerce
November 23, 2020: Gen-Z upgrades for Nike, Bebe enters the furniture vertical, Group Nine Media launches Swipe.Shop.
November 16, 2020: Ulta and Target team up, keeping tabs on holiday inventories, China’s Singles Day breaks new records.
We dive into ethical and sustainable sourcing in luxury, the challenges of implementing sustainable business practices within the luxury industry, and the opportunities for luxury in the circular economy
November 09, 2020: Primark remains firm on brick-and-mortar, Walmart ditches the robots, Amazon enters the Nordic market
November 02, 2020: Gap to exit traditional malls, Bed Bath & Beyond scales back coupons, Postmates explores retail delivery
We explore some of the key trends redefining the luxury industry and its shoppers, as well as the opportunities and obstacles facing this sector as it begins to embrace the digital
October 26, 2020: Retailers prepare for ‘shipaggedon,’ Buy now, pay later services on the rise, holiday mall predictions.
October 19, 2020: Dollar General unveils its Popshelf concept, Walmart rolls out new tech-desk service, and Aldi tests bigger box format
October 12, 2020: H&M trims global fleet, Levi’s launches second-hand e-commerce shop, grocers prepare for second round of product shortages
October 5, 2020: Amazon introduces palm scanners, MAC Cosmetics unveils new store concept, Target and Amazon go head-to-head on holiday sales
Join us as Jay reveals how Petco had to rethink its brick-and-mortar strategy amid COVID-19, the retailer’s lean into social commerce, and Petco’s vision for transforming itself into a pet health and wellness company
The Body Shop turns dirty trash into product packaging, European retail sales on the rise, Nike’s digitization efforts pay off
Join us as Monica reveals the significance of Ulta’s Conscious Beauty initiative, how Ulta has had to rethink product sampling in the wake of COVID-19, and the key trends that will redefine the beauty industry at-large
Amazon launches luxury shopping, fashion houses find a new home on TikTok, Twitch, micro-fulfillment centers pop up around the globe.
2020 holiday shopping predictions, several off-price retailers continue physical expansion, Michaels unveils ‘test and learn’ concept.
Today’s live show features Dan Goldman, Jason McNary, and Jennifer Stone Williams. Join us for a round of retail trivia, this or that, and a look back at past guests and how retail has evolved since our first episode
Join us as Beatrice reveals what it was like working for major European fashion houses, how Vera Bradley maintains its iconic brand essence, and how the retailer is turning trash into treasure with innovative fabrics made from plastic bottles
IBM breaks down its 2020 US Retail Index findings, Best Buy pushes ahead with its store hub model, Nike to close major wholesale accounts
Payless re-enters the playing field, e-commerce sales growth, Tapestry to re-evaluate need for brick-and-mortar
Join us as Chris reveals which COVID-induced shifts are reshaping the beauty sector, the emerging role of technology within beauty, and Chris’ predictions for the future of retail
Walmart partners with Instacart, what to do with mall anchors, the global state of luxury
Join us as Chris shares insights from his 20+ years of experience in retail leadership and store operations, COVID-19’s impact on the cannabis industry, and how Curaleaf is rethinking the cannabis retail experience
Tractor Supply Company wins big, Buzzfeed launches its Shopping platform, CVS rolls out Paypal/Venmo payments
The new Back to School season, Rite Aid and facial recognition, SPARC group eyes several struggling brands
State of the global retail market, Google launches Shoploop, Walmart announces plans to close on Thanksgiving.
Join us as we explore the culture that supports true innovation, the future of AR/VR, and how Lowe’s is transforming the way small businesses and professionals meet the needs of customers
Home improvement sector sees sales boost, Amazon unveils its Dash Shopping Cart, American Eagle launches ‘Unsubscribed’ brand
Walmart’s unexpected initiatives, digital shoppers flock to new retailers, Pier 1’s interested buyer
Consumers hesitate on non-essentials, Fit:Match brings virtual fitting rooms to U.S. malls, Walgreens tests small-format
The state of luxury, the staying power of secondhand retail, Amazon’s Dash Wand is officially dead
Starbucks to focus on ‘to-go’ model, Walmart and Shopify announce e-com partnership, Carrefour and Google launch voice shopping in France
Coresight Research’s prediction for U.S. malls, retailers double down on e-commerce, Big Lots partners with Instacart
Join us as we explore how Sam’s Club rolled out its new Concierge Service in just six days, how the COVID-19 pandemic has impacted the way Sam’s Club thinks about innovation, and the greatest challenges…
Retailers respond to nationwide protests, thredUP’s partnership with Walmart, and the future of digital innovation
Join us as we explore how the sudden shift to distance learning has impacted BNC, what college life might look like in the fall, and some interesting findings about Gen-Z consumers and how to market to them.
We hear from top industry thought leaders about the power of innovation during tough times.
JCPenney in talks with Amazon, the fate of small business, and the future in-store experience.
Traditional malls reopen, live streaming and the shift to digital, PepsiCo’s move into DTC
Major retailers file for bankruptcy, Walmart’s Express Delivery service, changes in consumer behavior
Curbside pickup surges 208%, online fashion sales rebound, Google makes Shopping listings free for merchants
Join us as we explore retailing in the time of COVID-19, successful collaborative commerce initiatives, and key strategies retailers can take to improve their e-commerce operations
Off-price retailers stay offline, COVID-19 and the adoption of new tech, retail working conditions and the branding of a hero
We hear from three retail thought leaders with their fingers on the pulse of the APAC market.
Join us as we explore the importance of agile training, how to better communicate with your frontline workers and the benefits of gamified learning.
Amazon struggles to keep up with demand, what’s to come for supply chains, updates from Asia
Grocery stores and delivery/pickup adoption, the fate of the traditional shopping mall, retail speculations/predictions
Coronavirus and its impact on the global retail market. We hear from Tony D’Onofrio, Paula Rosenblum, Ian Shepherd, Carol Spieckerman and Joseph Yakuel.
Coronavirus and its impact on the U.S. market, Burlington eliminates its eCommerce platform, Amazon to license its ‘Just Walk Out’ technology.
Panera Bread’s monthly coffee subscription, Amazon Go Grocery, Target to test c-store sized format.
Join us as we explore Etsy’s migration to Google Cloud, the evolution of personalization and privacy, and what it’s like to transition from a legacy retail brand to a top 5 tech company.
Join us as we explore the rise of challenger brands, the power of personalization, and why smart brands are taking social…
Brandless shutters, Coronavirus has retailers on edge, 7-Eleven tests unmanned store concept
Ricardo Belmar, Jennifer Williams, Gene Lunger, Gustavo Romero and Jason McNary share their key takeaways from the 2020 Future Stores Miami retail conference.
Join us as we explore brand transformation, the importance of micro-moments, and Steve’s key takeaways from IBM’s 2020 Consumer Report.
Macy’s to shutter 120 U.S. stores, Sephora to open 100 new off-mall locations, Forever 21 seeks fresh start with retail group
Explore the purpose of stores in the new economy, why knowing your customer is key, and why retailers should never rest when it comes to innovating.
The fall of Lucky’s Market, Coke keeps its plastic bottle, will Walmart’s $1 wage increase boost employee morale?
Bose to shutter all stores in North America, Europe, Japan, and Australia; Payless is planning a return to the U.S. market; how much do millennial, Gen-Z consumers actually care about privacy?
Explore the consumer shifts impacting the retail industry at large, the difference between millennial, Gen-Z and older consumers, and why in-store technology must be woven into the fabric of the experience.
We hear from Tony D’Onofrio, Ricardo Belmar, Paul Lewis and Doug Stephens about their key takeaways from this year’s Big Show.
Amazon widens it’s global reach, Pier 1 Imports store closings, 2020 brand predictions
Explore how Poshmark built a community-driven social marketplace, the power of personalization and how the resale business model will lead the retail apparel sector toward a future of sustainable fashion.
New Year’s Special: We hear from top thought leaders about the future of commerce and the impact technology, data and automation will have on connected shopping experiences
We explore the consumer trends most influencing the retail landscape, why categories like apparel are closing stores while C-stores continue to cut ribbons, and David’s predictions for retail in 2020 and beyond
Rent the Runway arrives in select W Hotels, Old Navy leans on Postmates for same-day delivery, Kroger and Walgreens explore a purchasing alliance
Black Friday Cyber Monday breakdown, retail winners and losers, will BOPIS be the next mass retail adoption?
We explore Zappos’ exceptional customer service culture, the power of transparency and trust, and why it’s imperative that retailers get to know their customers at an individual level.
Join us as we explore subscription models and digital disruption within the pet industry, the evolving needs of American pet guardians, and the future of telemedicine for pets.
Teen’s luxury wishlists, Warby Parker’s move into contacts, Tupperware and holiday pop ups.
Join us as we explore behavior-based interviewing and the key personality traits a hiring manager should look for in new talent, the shortcomings of AI-led hiring, and the importance of internal culture.
Alibaba’s Singles’ Day sales, Amazon’s upcoming grocery store, Nike cuts ties with Amazon.
Join us as we explore key differences between US and Canadian consumers, Canada’s recent influx of foreign luxury brands, and what the Canadian cannabis market looks like one year after legalization.
Starbucks’ Mobile Pick Up stores, JCPenney’s experience-focused strategy, and what’s in store for the future of Black Friday.
Join us as we explore the core differentiators in building a great D2C company, the importance of post-purchase management, and why Fung Capital made the switch from investing in retailers to investing in retail technologies.
Nordstrom’s New York flagship, LVMH’s Tiffany proposal, Amazon drops grocery delivery fees for Prime members
Explore the transformation of Britain’s High Street, the key KPI’s today’s retailers should be examining, and how a potential Brexit could impact Britain’s consumers
Five Below’s got games, Barneys’ uncertain fate, prescription drone delivery
Explore the future of sustainable fashion, thredUP’s latest brand partnerships, and what it’s like to work for Richard Branson
Kohl’s new store concepts, Ross’ brick-and-mortar growth, Aldi’s grocery disruption
Explore why some retailers need to reimagine the backroom, hire a Chief Supply Chain Officer and get back to basics to optimize fundamental processes — not the latest SCM product.
Subscription services’ unclear future, Walmart sells Modcloth, retail jobs on the decline
Explore how Draper James provides quality and value by knowing its customers, and how learning to sew your own shirt at a manufacturing facility helps move the needle in future discussions with suppliers.
Amazon Go arrives in airports, Forever 21 store closings, Marshalls’ move into e-commerce
Explore the evolution of the store, the “Retail as a Service” business model and what we can expect from the new Toys “R” Us relaunch.
Apple’s new and improved flagship, sustainability trends, and holiday season shopping projections
Explore innovative sourcing strategies, sustainability, and how running logistical sourcing operations is like playing in orchestra.
Walmart’s Delivery Unlimited, Gap-Old Navy breakup, and Gen-Z shopping habits.
Explore the history of the department store, the evolution of physical stores and why some of today’s most innovative brands are embracing the showroom concept.
Target’s new loyalty program, JCPenney’s category moves, Nordstrom Local comes to NYC.
Explore the value of the store, its employees and why the most successful brands are focusing their attention on authentic floor training and branded experiences.
Best Buy to offer next-day shipping, the rise of retail-care, Walmart moves on gun reform.
Explore how brands can drive emotional connectivity with consumers, retailers’ public stances on social and political issues, and The North Face’s innovation and sustainability initiatives
Disney micro-shops coming to Target, Barneys store closings, retailers’ struggles with consumer app usage
Retailers’ best practices in technology investments, in-store customer experiences and initiatives to enhance data capabilities
Wayfair’s first full-service flagship, Walgreens-Kroger partnership expansion, big boxer updates, Amazon Antitrust Probe
Listen to customer experiences for the new wave of travelers, localization for global brands, and relationship building and personalization tactics in ecommerce
Macy’s Pairs Up with thredUP, USTR’s Tariff Delay, Good News for Brick-and-Mortar
Explore the fresh-focused specialty store’s distinct approach in the grocery space, shifting consumer behaviors, and tech’s role in the shopping experience
US-China Trade War, CVS’s CarePass, Amazon-Fed-Ex Split, new Lululemon Restaurant
Listen to insights into customer centricity, customer lifetime value, and customer-based corporate valuation
Learn about the retailer’s nomadic leasing strategy, community, and seamless consumer experiences
Today’s retail environment and the driving forces revolutionizing it
Global thought leader on the future of retail
Explore retailers’ varying approaches to tech in physical spaces and consumer privacy
Best practices in strategizing, personalizing and innovating customers’ in-store experiences
Standing out in the retail space & online-to-physical retail experiences
The blurring of physical and digital commerce
Catalyzing retail brands from boring to remarkable
Explore diversification, the digital rethinking of physical retail, and how convenience is choice
The heavyweight fight for the title of worldwide retail champion
Each company has its specific recipe for success – and the right tools to make it all happen
What do retailers need to have on their radar this year?
Discussion topics include retail, e-commerce and the consumer of the future
Learn how anticipatory organizations stay ahead of the curve in a fast-paced business world
Explore how consumers are reinventing retail expectations