Shoptalk Europe is back and bigger than ever! Taking place June 6-8, 2022 in London, U.K.
This year’s event is poised to bring some of the world’s most insightful and innovative retailers, tech companies, and analysts all together under one roof.
Check out the Top Retail Influencers’ picks for the must see sessions, exhibitors, stores and events during your time in London, and be sure to sign up for an exclusive interview with RETHINK Retail at the show.
Meet Us at Our Booth E33
“I’m looking forward to sessions on the new retail organization and in particular those that address the need to work cross-functionally to create a cohesive shopping experience. To guarantee future success, retailers need to be customer-centric. And closer cross functional working with shared objectives will be at the heart of achieving this transformation.”
— Martin Newman, The Consumer Champion; Founder of Customer Service Action and The Customer First Group
“Recent developments in technology are revolutionising the path-to-purchase and I’m looking forward to learning more about the latest cutting-edge solutions being trialed by industry. It will also be interesting to hear how companies are addressing the sustainability agenda and the current challenges in the supply chain.”
— Toby Pickard, Head of Insight – Retail Innovation & Futures at IGD
AGENDA AT A GLANCE
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Track 3: The New Retail Organization Attracting, Developing and Retaining Top Digital Talent 1:00pm — 1:40pm BST Matt Grest, Chief Information Officer, The Very Group Jessica Alsing, Chief Digital Officer, Grendene Global Brands Alejandro Ferrer Ramos, VP, CIO Global Brand Technology, The Estée Lauder Companies Chris Brook-Carter, CEO, retailTRUST (Interviewer) |
Track 1: Insights and Perspectives on Retail’s Transformation The Changing Consumer: New Insights and Perspectives 1:45pm — 2:25pm BST Susan Barratt, CEO, IGD Carla Buzasi, President and CEO, WGSN Kees Jacobs, VP, Global Consumer Products & Retail, Capgemini Zahra Mohamed, Senior Content Manager, Shoptalk (Emcee) |
Track 3: The New Retail Organization Leading with Purpose 2:30pm — 3:10pm BST Damian Brown, Group Head of Talent Acquisition, Chalhoub Group Lucia Marcuzzo, SVP & Managing Director, North Europe, Levi Strauss & Co Chris Brook-Carter, CEO, retailTRUST (Interviewer) |
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Opening Remarks 4:30pm — 4:45pm BST |
Keynote (General Session Room) 4:45pm — 5:05pm BST Tim Steiner OBE, Co-Founder & CEO, Ocado Group Krystina Gustafson, SVP, Content, Shoptalk (Interviewer) |
Retail Executives in Conversation: Becoming a Great Leader (General Session Room) 5:05pm — 5:25pm BST Sian Keane, Chief People Officer, FARFETCH Fiona Tan, Chief Technology Officer, Wayfair Rebecca Bemhena, VP Content, Shoptalk (Interviewer |
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Keynote (General Session Room) 9:00am — 9:20am BST Frans Muller, CEO, Ahold Delhaize Joe Laszlo, VP, Content, Shoptalk (Interviewer) |
Keynote (General Session Room) 9:20am — 9:40am BST Roland Palmer, GM UK, Belgium, Netherlands & Nordics, Alibaba Group Stacey Widlitz, President, SW Retail Advisors (Interviewer) |
Keynote (General Session Room) 10:00am — 10:20am BST Sylvie Moreau, President, Europe & Middle East, Sephora |
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Track 3: Groundbreaking Marketing Strategies and Tactics The C-Suite on the Evolution of Marketing 10:35am — 11:15am BST Eve Williams, Chief Marketing Officer, UK, eBay Debbie Ellison, Global Chief Digital Officer, VMLY&R COMMERCE (Interviewer) |
Track 2: Groceryshop at Shoptalk Europe Succeeding with Grocery Ecommerce Partners and Technologies 11:20am — 12:00pm BST Balakrishnan Subramanian, VP, Digital Demand, Mars Vincent Cotte, Director of Ecommerce Strategy, Carrefour Group Anna Farberov, GM PepsiCo Labs, Global Venture & Innovation, PepsiCo Rocquan Lucas, Content Director, Shoptalk (Emcee) |
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Track 1: Reinventing Physical Retail A Pivotal Moment for Physical Retail: New Formats, Layouts and the Changing Role of the Store 12:05pm — 12:45pm BST Richard Hurren, Global Head of DTC, Levi Strauss & Co Natali Stojovic, SVP, LEGO Retail, The LEGO Group Nicole Srock.Stanley, Founder & CEO, dan pearlman Group Thomas Harms, Managing Partner, Global Retail, EY (Interviewer) |
Track 3: The Future of Brands Building a Modern Brand 2:35pm — 3:15pm BST Shiza Shahid, Co-Founder & Co-CEO, Our Place Joanna Dai, Founder, Dai Suzy Davidkhanian, Principal Analyst, Retail & Ecommerce, Insider Intelligence (Interviewer) |
Track 3: The Future of Brands Adapting Brands and Messaging for Gen Z 3:20pm — 4:00pm BST Leonie Schuessler, Managing Partner, Strategy, Ogilvy Sandra Kampmann, Head of Insight and Analytics, ASOS.com Olivia Calafat, Chief Marketing Officer, Wallapop Carla Buzasi, President and CEO, WGSN (Interviewer) |
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Keynote (General Session Room) 9:20am — 9:40am BST Daniel Gebler, Co-Founder & Chief Technology Officer, Picnic Rebecca Bemhena, VP Content, Shoptalk (Interviewer) |
Track 2: Groceryshop at Shoptalk Europe Maintaining Customer Loyalty During Massive Shifts in Shopper Behaviour 10:10am — 10:50am BST Helen Jeremiah, VP Marketing Director, Walgreens Boots Alliance Erik Huberman, Founder, Hawke Media (Interviewer) |
Track 2: Groceryshop at Shoptalk Europe New Shopper Marketing Tactics for a Digitally Accelerated World 10:55am — 11:35am BST Katharina Sutch, Director of Shopper & OmniChannel Activation, The LEGO Group Katy Clark, Head of Industry - Grocery, Food & Energy Retail, Meta Alister Greenwood, Head of Global eCommerce Insights & Analytics, Mondelez Jonathan Lewis-Jones, Managing Director, Publicis Commerce (Interviewer) |
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Track 1: The Sophisticated Supply Chain Embracing Sustainability: Plotting a Greener Future for Retail 11:40am — 12:20pm BST Katelijn Quartier, Academic Director, Retail Design Lab |
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Track 1: Meeting Changing Customer Demands 2:10pm — 2:50pm BST Track Keynote: Delighting Customers with Personal Interactions Julia Bösch, Co-Founder & CEO, OUTFITTERY Track Keynote: Delighting Customers with New Services Parag Parekh, Global Chief Technology Officer, IKEA |
Track 3: Global and Cross-Border Retail Selling to Consumers Across Borders in Europe 2:55pm — 3:35pm BST Michael Truluck, CEO, La Redoute International Charles Waters, President, EMEA, Revlon Isabelle Aberman, Global Retail Director, Camper Michael Jary, Senior Adviser, OC&C Strategy Consultants (Interviewer) |
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Top Speakers
“European markets have some of the most stringent sustainability requirements on the planet. I am super-nerd-level excited to hear from brands and partners alike about how they are facing the challenges of creating a sustainability focused retail environment”.
— Andrew Smith, Co-founder & Managing Partner of ThinkUncommon; Co-founder & CEO of Sproutly
“My passion is helping retailers create happy path journeys for their customers. As digital engagement continues to rapidly grow and advance, creating easy, seamless and personalized experiences across offline and online channels is a “must address now” imperative for retailers. I’m excited to hear how brands are addressing, including their leverage of AI to do so. One of my favorite topics is what the metaverse means today and in the future for retail. I can’t wait to listen and talk about next gen shopping and service!”
— Shannon Flanagan, VP of Global Industry Strategy: Retail, E-Commerce & CPG at Talkdesk
TECH LEADERS YOU CAN’T MISS
“2022 and beyond will see the world emerge from the pandemic but will the focus on stores continue? There is a need to blend technology into stores, but it just can’t be tech for tech’s sake, nor can online just be produced as the answer for every single challenge that retail faces. There is a real need for physical stores to be great and despite a few, lone voices saying this pre COVID, it’s become clear in the pandemic that the role of a good store has never been more important. I am encouraged by tech that is emerging to really improve things for the store associates; around the usage of AR for planograms and some of the digital improvements are also important. But tech just isn’t effective without solid retailing foundations delivered through effective training and relentless execution of the day to day. That remains as true as it ever was.”
— Steve Dresser, Managing Director at Grocery Insight
Store Suggestions
“I’m really excited that Shoptalk Europe is coming to London – home to some of the most exciting stores physical retail has to offer. For anyone attending, I would urge you to take advantage of the fact that you will be right in the centre of the world’s greatest retail destination. From the iconic Oxford Street to the luxurious Bond Street to the eclectic Carnaby Street, London has plenty to offer and demonstrates why physical retail at its best is not just a great experience, it is truly inspiring”
— Andrew Busby, Founder and CEO of Retail Reflections; Global Industry Leader Retail at Software AG
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